1. Information We Collect

We collect information you provide directly to us when using CloutGem, including:

Account Information: Username, email address, password (hashed), and profile details.
Transaction Data: Details about purchases, sales, and financial transactions made through our Escrow service.
Communications: Messages sent between users and support inquiries.

2. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our services.
Process transactions and manage Escrow accounts.
Verify user identity and prevent fraud.
Send technical notices, updates, and support messages.

3. Information Sharing

We do not sell your personal data. We may share information only in the following circumstances:

With other users as necessary to complete a transaction (e.g., sharing account credentials securely after payment).
To comply with legal obligations or respond to lawful requests.
To protect the rights and safety of CloutGem and our users.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption of sensitive information and secure server infrastructure. However, no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies to maintain your session, remember your preferences, and improve user experience. You can control cookie settings through your browser preferences.

6. Your Rights