Frequently Asked Questions - CloutGem

Frequently Asked Questions

Find answers to common questions about buying, selling, and our escrow service.

Buying Accounts

Is it safe to buy accounts here?
Yes. We strongly recommend using our CloutGem Deal Service (Escrow) for all transactions. This ensures that your payment is held securely until you receive full access to the account and confirm it matches the description.
How long does the transfer take?
Most transfers are completed within 24 hours. Once the seller provides the account credentials, our team verifies them (usually within 1-6 hours). After verification, the details are sent to you for final approval.
What payment methods do you accept?
Buyers can pay via Cryptocurrency (BTC, ETH, USDT, USDC) or Wire Transfer. We use these methods because they are secure and irreversible, which protects our sellers from fraud.

Selling Accounts

Is there a fee to list my account?
No, listing an account on CloutGem is completely free. We only charge a small commission fee when your account is successfully sold.
How do I get paid?
Sellers have flexible payout options including PayPal, Bank Transfer (via Wise), Payoneer, and various Cryptocurrencies. Payouts are initiated immediately after the buyer accepts the account.

Trust & Safety

What if the seller reclaims the account?
We require all sellers to provide the Original Email (OG Email) whenever possible. If an account is recovered by a seller, we conduct a full investigation. Sellers found guilty of fraud are banned and we assist buyers in recovery efforts.